Overview

Austin FC is actively seeking a driven and motivated Membership Services Executive to assist in managing and delivering superior service to the Austin FC season members.

Requirements:

  • Manage and build relationships with current season members as well as create new opportunities for season members, future referrals and waitlist.
  • Service current and prospective season members on matchdays
    Be responsible for achieving individual renewal and new sales goals.
  • Demonstrated service experience with a proven record of performance that consistently meets or exceeds goals and strategic objectives.
  • High proficiency in relationship building, relationship management and networking skills.
  • Evidence of being a strategic, creative thinker with the ability to develop and implement processes and plans.
  • A commitment to diversity and inclusion both internally and externally.
  • Demonstrated ability to communicate effectively using a variety of media with diverse audiences.
  • English language proficiency is essential and Spanish/English bilingual skills are a plus. Additional languages – even better.
  • An outstanding work ethic and attention to detail.
  • Proficiency in Microsoft applications and CRM systems.
  • Proficiency in SalesForce/Microsoft Dynamics a plus.
    Prior sports and entertainment industry experience a plus, but not required.
  • Bachelor’s Degree required.